Alliance Midmed

This free app – developed for Alliance-Midmed members – brings you convenient and easy access to emergency and key contact details, information regarding your policy, statements, benefits, savings balances and more. It also provides you with a range of useful and interactive tools with even more to come.

Information Feed: A list of all recent interactions between yourself or your membership and Alliance-Midmed. Including records of interactions with contact centre agents, recent statements.

Benefits & Savings: Easy to read information of benefit and savings balances and important information regarding access to the benefits.

Policy Information: Your policy benefits and rules summary document

Submit a query: Submit a query relating to a document in your feed or a general enquiry which will be directly routed to one of our contact centre agents or nurses to assist you further.

Tariff Calculator: Confirm if your doctor is charging within the scheme rates or if you will have a co-payment? Ask your doctor for a list of codes and fees and use our tariff calculator to determine your applicable option rate.

Submit claims: Upload a claim. Simply snap a picture of the invoice and receipt with your phone’s camera, zoom in and make sure the whole page is readable and then submit.

Savings refunds: Do you have a positive savings balance? You can process your own refunds of any claim shortfalls from your savings. Payment will be made automatically at our next payment run.

This Alliance-Midmed app is powered by the Health Information Platform Mobile Solution developed by 2Cana Solutions. www.healthip.co.za www.2cana.com